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Terms and Conditions


Last Updated: 06/12/2024

Welcome to Hello Property Management. These Terms and Conditions outline the rules and regulations for the use of our website, services, and any related interactions. By accessing or using our services, you agree to be bound by these Terms. If you do not agree with these terms, you may not use our services.


1. Definitions

  • “Company” refers to Hello Property Management, its employees, agents, and affiliates.
  • “Services” refer to property management, rental listings, tenant support, and related activities offered by the Company.
  • “User” refers to anyone who accesses or interacts with our website or services.

2. Use of Services

By using our services, you agree to:

  • Use the services only for lawful purposes.
  • Provide accurate and complete information when requested.
  • Refrain from interfering with the operation of our website or engaging in unauthorized access attempts.

We reserve the right to suspend or terminate access to our services if these Terms are violated.


3. Property Listings and Tenancy Applications

  • All property listings are subject to availability and may change without notice.
  • Submitting a tenancy application does not guarantee approval; approval is subject to our screening process.
  • The Company reserves the right to deny tenancy applications at its discretion, in compliance with applicable laws.

4. Payments

  • All payments, including rent, fees, and charges, must be made in accordance with the payment terms provided.
  • Late payments may result in additional charges as outlined in the lease agreement.
  • The Company is not responsible for errors caused by third-party payment processors.

5. Maintenance and Repairs

  • Maintenance requests must be submitted through the designated channels (e.g., online portal, phone).
  • The Company will address requests in a timely manner but does not guarantee immediate resolution for non-urgent issues.

6. Intellectual Property

  • All content on our website, including text, images, logos, and designs, is the property of Hello Property Management and is protected by intellectual property laws.
  • Users may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

7. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of these third-party sites. Accessing third-party links is at your own risk.


8. Limitation of Liability

To the fullest extent permitted by law:

  • The Company is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services.
  • We make no guarantees regarding the accuracy, reliability, or completeness of information on our website.

9. Privacy

Your use of our services is subject to our Privacy Policy. By using our website or services, you consent to the collection and use of your information as outlined in our Privacy Policy.


10. Changes to These Terms

We reserve the right to modify these Terms at any time. Updated Terms will be posted on our website with the “Last Updated” date clearly indicated. Continued use of our services after changes are posted constitutes your acceptance of the updated Terms.


11. Governing Law

These Terms are governed by and construed in accordance with the laws of [Your State/Province/Country]. Any disputes will be subject to the jurisdiction of the courts in [Your Location].


12. Contact Us

If you have any questions about these Terms and Conditions, please contact us:


Hello Property Management
1881 Steeles Ave West
Toronto, Ontario, Canada
M3H 0A1

Toll Free: (877) 888-8150

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